Case Study: ACC Event Networking at Hilton Charlotte Uptown | PazNetworks

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Hospitality · Live events

Event-mode networking for ACC at Hilton Charlotte Uptown

ACC Football Kickoff and ACC Basketball Tipoff put coaches, players, media, and attendees on the hotel network at the same time. PazNetworks prepares and supports the network for each event, and has been brought back for every ACC event at the property since 2024.

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Client
Hilton Charlotte Uptown
Events
ACC Football Kickoff · ACC Basketball Tipoff
Engaged since
2024
Services
Event Wi-Fi readiness, wired event drops, live monitoring

1,079

concurrent users supported at ACC Football Kickoff 2025.

0

unplanned outages during the event.

The challenge

ACC Football Kickoff is the marquee summer event at Hilton Charlotte Uptown. For four days in July, attendee and media demand peaks at the same moments: sessions, press availabilities, and broadcasts. A captive portal that stalls or an access point that saturates is visible to everyone in the room.

The hotel needed the network verified and tuned before attendees arrived, and watched while they were there.

What we did

  • Pre-event site visit and gateway upgrade ahead of the 2025 event season
  • Access-point density verification across event spaces
  • Captive-portal stress testing before doors opened
  • Dedicated event SSIDs separated from general guest traffic
  • Real-time monitoring during attendee peaks
  • For ACC Tipoff in October 2025: 27 dedicated hardwired drops for event use

The result

ACC Football Kickoff 2025 ran with 1,079 concurrent users and zero unplanned outages. PazNetworks has supported ACC Football Kickoff in 2024, 2025, and 2026 and ACC Basketball Tipoff in 2024 and 2025, so each event starts from a network we already know rather than a cold start.

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