Business
PazNetWorks Premiere Service Plans
Ensure business continuity with Select, a comprehensive service plan for all your spaces.
Remove barriers to Collaboration
Logitech Select is a comprehensive service that removes barriers to effective video collaboration and makes sure your conference rooms and shared desk spaces are always ready.
We partner with you to ensure optimal uptime, simplify and centralize management, and help you get the most out of your investment.
24/7 Assistance
Service Manager
Advance RMA
Product Coverage
Premium Software
Deployment Lifecycle
Here’s what an average deployment with Premier Implementation looks like.
Phase 1
Soft Launch
Phase 3
System Configuration
Phase 5
Go Live
Phase 7
Ongoing Support
Phase 2
Solution Design
Phase 4
Training, Testing, and Sign-off.
Phase 6
Deployment Support
Ensure Business Continuity
View Select as an extension of your IT team ready to help when you need an extra hand.
24/7 Support With A One-Hour Response Time
Direct, 24/7 access to Tier II assistance provides issue resolution within one hour from wherever you are in the world.
A Single Technical Point Of Contact
Select includes a designated service manager who will be your primary technical point of contact to ensure you get a familiar experience and the assistance you need1
24/7 Support With A One-Hour Response Time
Direct, 24/7 access to Tier II assistance provides issue resolution within one hour from wherever you are in the world.
Deep Ecosystem Knowledge
For quick issue resolution, our specialists have deep expertise in video collaboration and partner ecosystems like Microsoft Teams, Zoom, and Google Meet.
Minimize Disruptions
In case of equipment breakdown, we cover you with extended product coverage and fast replacements.
Advanced Hardware Replacements
Keep downtime to a minimum with next-business-day Shipping time may vary due to unforeseen circumstances as weather conditions, disruptions in transportation networks and transit, or customs clearance time. delivery of replacements or even direct replacements with our included onsite spare kits
Complete Device Coverage
Select covers all devices in a designated space for the entire duration of your plan Logitech Select provides product replacement benefits for all Logi devices in the room for the full duration of the Select term, providing the products were within their original warranty period when the Select contract is activated., ensuring lasting investment protection and peace of mind.
24/7 Support With a One-Hour Response Time
Direct, 24/7 access to Tier II assistance provides issue resolution within one hour from wherever you are in the world.
Proactive Software and Support Management
Manage video collaboration devices and spaces easily and have complete visibility into your support requests.
The Logitech Service Portal is your single access point for all Logitech services. Request assistance and manage all tickets and replacements from one location.
Logitech Sync compiles and reports data about how rooms and devices are being used so you can optimize your collaboration spaces and technologies. Reliable insights help you make impactful and wise decisions on future IT investments and workspace-related changes.
The Logitech Service Portal is your single access point for all Logitech services. Request assistance and manage all tickets and replacements from one location.
Ensure your spaces are perfectly reflected and easy to overview. Let us help you create a map representative of your spaces for easier room and desk booking.
HANIEL
Customer Story
“We attached Logitech Select to our most business-critical rooms, and it is providing the best service possible to us. Select helps us keep interruptions low thanks to directly available spare parts and 24/7 support. Our first experience with the premium support convinced us we had made the right decision. I would recommend adding Select to anyone purchasing Logitech room solutions.”
Markus Henze
Cloud Technology Expert, Franz Haniel Cie. GmbH
Compare Our Plans
Basic For Rooms
Ideal for small businesses and startups, our Starter Plan offers essential digital marketing strategies.
DEVICE MANAGEMENT
Provision, configure and monitor systems and devices
Push and control updates
COVERAGE AND SUPPORT
Standard 2-year warranty
Business hours help desk support
Select for Rooms
Our most extensive offering, tailored for businesses seeking to dominate their market space.
CARE & COVERAGE
24/7 Tier II support, within one hour
Product coverage for up to 5 years
Next-business-day product replacements
Designated Service Manager
Onsite spares
Explore Our Enterprise Options
If you manage over 100 meeting rooms and plan to expand or have multiple contracts with various end dates, our Select Enterprise Plan is crafted for your needs. It provides unified coverage for all your spaces across any location, flexibility for growth, and the convenience of a single contract. Get in touch with us to learn more.
Logitech Select Details
24/7Enterprise-Grade Support
Direct access to Tier II support provided by phone or email within one hour
Designated Service Manager
Trusted adviser and single point of contact for all Logitech Select services (available for customers with 50+ licenses or Enterprise Plans)
Product Replacement
Covers all Logitech products in a Select-covered room or flex desk without needing a separate, device-specific extended warranty for up to 5 years. Products must be under an active warranty when Select licenses are purchased.
Advanced RMA
One-business-day replacement service for Logitech products under an active warranty (maximum coverage of 5 years). Shipping times may vary due to unforeseen circumstances.
Onsite Spares
Customers with Enterprise Plans or +50 licenses are eligible for a set of onsite spares (amount varies per license count) for same-day product replacements.
Advanced Workspace Management via Sync
Manage your entire Logitech video collaboration suite from Logitech Sync. Select entitles you to all premium features, such as Remote UI Access, insights, third-party integrations, and Logitech Room- and Desk Booking.
Service Description
Want more details about Logitech Select? Read the full Service Description.
Plans & Pricing
Select offers flexible licensing options to meet your needs. Choose single rooms licenses that scale in price depending on your device deployment and room size. Alternatively, opt for an Enterprise Plan that covers all rooms, eliminating the need for room-by-room licensing and enabling seamless expansion and management. All options provide the same benefits.
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